Who we are

Terms and conditions

Welcome to our Sovereign Art Online Shop. If you continue to browse and use this Online Shop, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sovereign Art’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our Online Shop.

The term ‘Sovereign Art’ or ‘us’ or ‘we’ refers to the owner of the Online shop Sovereign Art. The term ‘you’ refers to the user or viewer of our Online Shop – Sovereign Art. Address 100 Dorsey Drive, Bedford, Bedfordshire MK42 9FP

The use of this Online Shop is subject to the following terms of use:

•The content of the pages of this Online Shop is for your general information and use only. It is subject to change without notice.

•Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Online shop for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

•Your use of any information or materials on this Online shop is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Online shop meet your specific requirements, we also DO NOT accept ANY damage done by our products listed on this Online Shop named Sovereign Art, use is entirely at the users own risk.

• Sovereign Art reserve the right to not print additional words or pictures other than the specific information requested within an Online listing for a product. This therefore means the products manufactured by us are as seen and outlined in our listings and are not changeable in any other way without exception. We reserve the right to cancel a sale if the purchaser is asking for additional changes to a product other than those outlined specifically within any listing on Online for our products.

•This Online shop contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

•All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the Online shop Sovereign Art.

•Unauthorised use of this Online shop Sovereign Art may give rise to a claim for damages and/or be a criminal offence.

•From time to time this Online shop Sovereign Art may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

•Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

•You may cancel your contract with us for the goods that you order at any time up to the end of the 40th working day starting the day after delivery of the ordered goods. You do not need to give us any reason for cancelling your contract, nor will you have to pay any penalty.

You cannot cancel your contract if the goods are personalised, or if goods plastic wrappings have been opened and therefore are unable to be re-sold. In addition you cannot cancel your contract if the goods that you have ordered are custom made to a specific size.

To cancel your contract you must notify us in writing. This should be submitted in written form and posted to us or by e-mail to the following e-mail address: –

sarah@sovereignart.com

If you have received the goods before you cancel your contract you do not have the right to cancel you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract any sum debited to us from your Pay Pal Account will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition that they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

Privacy Policy

This privacy policy sets out how Sovereign Art uses and protects any information that you give Sovereign Art when you use this Online Shop.

Sovereign Art is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Sovereign Art may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th January 2014.

What we collect

We may collect the following information:

•name and job title

•contact information including email address

•demographic information such as postcode, preferences and interests

•other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•Internal record keeping.

•We may use the information to improve our products and services.

•We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

•From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the Online Shop Sovereign Art according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

•whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

•if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@sovereignart.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Sovereign Art, 100 Dorsey Drive, Bedford MK42 9FP.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Sovereign Art Sells Wholesale Christian Cards & Gifts UK

Privacy Policy Sovereign Art

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Sovereign Art.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Sovereign Art or any third party services you access through Sovereign Art. You can reference the Sovereign Art Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Sovereign Art to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a card or art print or logo, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

•as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

•when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

•if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Sovereign Art Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Sovereign Art Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

•Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

•Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

•Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

•Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

•Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

•Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

•Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you

may have), you have the right to do so with your local data protection

authority.

How to Contact Us

For purposes of EU data protection law, I, Sarah Sillitoe, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@sovereignart.com. Alternately, you may mail us at:

Data Controller, Sovereign Art 100 Dorsey Drive, Bedford, Bedfordshire MK42 9FP. United Kingdom.